Refund Policy
At Vibez Pouches, we are committed to providing our customers with high-quality products and exceptional service. Please review our No Refund Policy carefully before making a purchase.
1. No Refunds
All sales are final. We do not offer refunds or exchanges for any products purchased through our website, https://vibezpouches.com/.
2. Defective or Damaged Products
In the event that you receive a defective or damaged product, please contact our customer service team within 7 days of receipt. We will be happy to offer a replacement for defective or damaged items. To request a replacement, please follow these steps:
- Email our customer service team at [your customer service email].
- Include your order number, a description of the defect or damage, and photographic evidence of the defective or damaged item.
3. Incorrect Orders
If you receive an incorrect order, please contact our customer service team within 7 days of receipt. We will correct the mistake promptly and send you the correct product.
4. Non-Returnable Items
For hygiene and safety reasons, we do not accept returns on the following items:
- Opened or used products
- Custom or personalized items
- Sale items
5. Customer Satisfaction
Your satisfaction is our top priority. If you have any concerns or issues with your order, please contact our customer service team at [your customer service email]. We are here to help and will do our best to resolve any problems.
6. Changes to This Policy
We reserve the right to make changes to this No Refund Policy at any time. Any changes will be posted on this page. We encourage you to review this policy periodically to stay informed about our practices.
By making a purchase on https://vibezpouches.com/, you agree to this No Refund Policy.
Contact Us
If you have any questions about our No Refund Policy, please contact us at:
Vibez Pouches
3346 45th St West Palm Beach, Florida 33407
Email Address: support@vibez.com
